VirtualBox

14 月 前 建立

6 月 前 更新

#21970 new defect

VirtualBox 7.0.12: Ubuntu22.04 Host Windows7 Client: USB stick and Scanner not connected to client properly

回報者: thol 負責人:
元件: USB 版本: VirtualBox-7.0.12
關鍵字: USB not not connected properly 副本: thol
Guest type: Windows Host type: Linux

描述 (由 thol 作最後更新)

Dear VirtualBox team,

scottgus1 (site moderator of VirtualBox forum), recommended to open a bug ticket after discussion of the issue in the forum: https://forums.virtualbox.org/viewtopic.php?p=545579#p545579

When entering a USB stick or a Fujitsu fi5120c scanner to a Windows7Professional guest, being virtualized using VirtualBox 7.0.12 on a XUbuntu 22.04 host, then the USB stick (minimum example) is not recognized properly and the windows device manager states "unknown device". This worked with the same configuration under VirtualBox 6.1.48. After turning VirtualBox back to 6.1.48 it also smoothely worked again. The VirtualBox USB settings have been set to USB 2.0 (extpack). USB 3 cannot be used in combination with Windows7 and the installation of Intel's USB 3 driver pack (Intel extensible USB 3.0 host controller driver)on Windows 7 didn't work because not specified prerequisites were not fulfilled (very general error message).

The same problem occurs with XUbuntu 22.04 as guest OS. The problem doesn't occur with Windows10 as guest OS.

A fix of the probem would be highly appreciated since the support of VirtualBox 6.1 has come to an end.

In the attachment I send you a log file zip with the nonworking 7.0.12 version and a log file zip generated on the reverted 6.1.48 version (on a second computer). I have 7.0.12 still installed on my first computer and I am ready for supporting the process with tests.

Thank you in advance!

附加檔案 (2)

20240116_VirtualBox7012Logs.zip (105.8 KB ) - 14 月 前, 由 thol 新增
Log zip package for generated with the non-working VirtualBox 7.0.12 version
20240122_VirtualBox6148Logs.zip (132.9 KB ) - 14 月 前, 由 thol 新增
Log zip package for generated with the properly working VirtualBox 6.1.48 version

下載所有附檔: .zip

更動歷史 (7)

14 月 前thol 編輯

Log zip package for generated with the non-working VirtualBox 7.0.12 version

14 月 前thol 編輯

Log zip package for generated with the properly working VirtualBox 6.1.48 version

comment:1 14 月 前thol 編輯

描述: 修改 (差異)

comment:2 14 月 前thol 編輯

Upgraded to VirtualBox 7.0.14r161095 - same problem still exists

comment:3 13 月 前Klaus Espenlaub 編輯

We're working on a fix. In case you can (temporarily) live with a VM having little memory: if you set the memory size to 2GB then EHCI will work.

comment:4 13 月 前thol 編輯

Thank you Klaus, that's it! I just testwise reduce the RAM setting of the Win7 Guest VM to 2GB and it works! Thank you in advance for providing the fix!

comment:5 6 月 前balage 編輯

Bug still exists. Host: Ubuntu 22.04.5 LTS. Guest:Microsoft Windows 7 Professional N. VirtualBox:7.0.20r163906 (Qt5.15.3). I can of course provide more info if needed.

Could not connect any USB devices (VirtualBox became unresponsive if device attached and then detached, process had to be killed on host).

I have searched for a solution for days, finally found this bug. Workaround of limiting guest RAM to 2GB works, however, it is not quite enough.

Can we expect a fix any time?

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