VirtualBox

13 年 前 建立

13 年 前 結束

#10401 closed defect (fixed)

Windows XP guest crashes on OS X 10.7.3 host

回報者: Tobi Schäfer 負責人:
元件: other 版本: VirtualBox 4.1.10
關鍵字: 副本:
Guest type: Windows Host type: Mac OS X

描述

After a recent update of VirtualBox my long-time running Windows XP guest does not start anymore and crashes after the splash screen (see attachment).

Sometimes I spot a flicker of a BSOD but of course I am not able to read anything. At other times, I get the “safe mode” screen and may choose the system to start this way but the crash obviously is inevitable.

As I am not able to get the machine running at all I cannot create a dump file – except there is a method without booting I am not aware of.

I remember the guest running perfectly last year so I tried previous versions of VirtualBox (4.0.16, 4.1.10). But unfortunately, the machine does not start anymore with versions it in fact must have worked last year…

Although I am sure I did not change any settings I also tried switching various options on and off (like 2D/3D/hardware acceleration), all to no avail.

I attached a VBox.log file from a crashed session hoping for some help or ideas what I could do to make the system running again.

Any feedback is appreciated.

附加檔案 (3)

Screen Shot 2012-04-02 at 01.34.57.png (29.9 KB ) - 13 年 前, 由 Tobi Schäfer 新增
Splash screen
Windows XP-2012-04-02-01-35-09.log (76.6 KB ) - 13 年 前, 由 Tobi Schäfer 新增
VBox.log of a crashed session
Windows XP-2012-04-02-12-10-09.log (77.2 KB ) - 13 年 前, 由 Tobi Schäfer 新增
Log output running test build

下載所有附檔: .zip

更動歷史 (10)

13 年 前Tobi Schäfer 編輯

Splash screen

13 年 前Tobi Schäfer 編輯

VBox.log of a crashed session

comment:1 13 年 前Frank Mehnert 編輯

The log file does not show any crash, did you attach the wrong logfile? It might be also a duplicate of #10370.

13 年 前Tobi Schäfer 編輯

Log output running test build

comment:2 13 年 前Tobi Schäfer 編輯

Frank, I saved the log file immediately after the crash – or whatever it should be called. In any case, the Windows XP host window simply disappears after the splash screen.

Re #10370 I downloaded the OS X test build from the comments but the machine does not start with it, either. I attached another log file from today.

版本 0, 於 13 年 前Tobi Schäfer 編輯 (下一筆)

comment:3 13 年 前Frank Mehnert 編輯

According to the logfile, the VM was powered off, most probably directly from the guest. Are you able to go into the Windows safe mode (pressing F8 during boot)? According to your description there could be also a BSOD which makes the VM power off. Perhaps you have to change the policy for handling BSOD (therefore my question for being able to boot in safe mode).

回覆:  3 comment:4 13 年 前Tobi Schäfer 編輯

Replying to frank:

According to the logfile, the VM was powered off, most probably directly from the guest. Are you able to go into the Windows safe mode (pressing F8 during boot)? According to your description there could be also a BSOD which makes the VM power off. Perhaps you have to change the policy for handling BSOD (therefore my question for being able to boot in safe mode).

Thanks for the suggestion. I already got the screen for boot mode selection from time to time and I am also able to force its display by pressing F8.

However, if I select the Safe Mode and press Enter the screen still disappears as described. Sometimes I am not even able to move the mode selection with the arrow keys when suddenly I get an OS X dialog window stating the VM has crashed.

Is there another way to get more debugging information from the guest machine?

最後由 Tobi Schäfer 編輯於 13 年 前 (上一筆) (差異)

comment:5 13 年 前Frank Mehnert 編輯

Hmm, but when you get an OS X dialog that the VM crashed then there must be a crash report available, right? I would be interested in such a crash report.

To me it looks like your VM image is somehow corrupted, perhaps some very vital file (e.g. the Windows kernel or some device driver). The only idea I have is to boot a some OS from a CD and do a disk check on the Windows partition. I think this should be doable with a normal Ubuntu Live CD (it has support for NTFS) or just with the Winodws installation CD.

回覆:  5 comment:6 13 年 前Tobi Schäfer 編輯

Replying to frank:

Hmm, but when you get an OS X dialog that the VM crashed then there must be a crash report available, right? I would be interested in such a crash report.

I tried to recreate the crash with dialog but unfortunately it does not happen anymore. (Might be the newer VBox version...?)

To me it looks like your VM image is somehow corrupted, perhaps some very vital file (e.g. the Windows kernel or some device driver). The only idea I have is to boot a some OS from a CD and do a disk check on the Windows partition. I think this should be doable with a normal Ubuntu Live CD (it has support for NTFS) or just with the Winodws installation CD.

Yes, I think that must have been the issue. I repaired the system using the installation CD and at least now I can boot the Windows XP machine again. Need to apply all the Windows updates, though.

Thanks for your quick and reliable help, Frank! Very much appreciated :)

comment:7 13 年 前Frank Mehnert 編輯

狀態: newclosed
處理結果: fixed

So let's close this ticket. Feel free to reopen if it happens again.

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